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Electronic
commerce is any kind of business transaction or market process
where the involved parties (merchant and client) communicate
electronically over a data network. Market processes comprise
the market transactions pre-sales support, sales, distribution
and after-sales support for products and services. Products
and services that can be sold via electronic commerce i.e.,
digital and semi-digital products and services (finance services),
computer programs, cultural goods, travel services etc.
Depending on the involved parties, electronic commerce can be
distinguished into "business-to-consumer (B2C) electronic
commerce" or "business-to-business (B2B) electronic
commerce"
Electronic commerce systems support the involved parties in
the electronic completion of their business transactions. Looking
at the technical aspect, electronic commerce systems differ
in many characteristics ranging from client/server architecture,
network type, topology and distribution to communication protocols
and services, as well as security concepts.
From our experience we find that the software development processes
for electronic commerce systems can be partially different from
conventional software development processes based on:
- Types
of tasks
- Order
in which the tasks are performed
- Roles
that perform the tasks
- Software
tools used
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